Refund & Cancellation Policy
Last updated: September 2026
Free trial
Starting with PatoHQ is free for 14 days and requires no card. Your trial gives you every module so you can decide whether PatoHQ fits your business.
Cancelling anytime
You can cancel your subscription at any time from your billing page. After cancelling, you keep full access until the end of the period you've already paid for, no surprise charges.
Refunds
If you believe you've been charged in error or double-charged, email us at hello@geekreft.com and we'll investigate and refund promptly where a billing error occurred.
No surprise charges
We only ever charge you for what you chose: the plan price shown at checkout, charged in US dollars. A plan change starts a new period on the new plan, and we always tell you before a card is charged.
How to cancel
Go to Settings → Billing in PatoHQ, choose to cancel, and follow the prompts. If you need help, contact us and we'll handle it for you.
Media credits
Product imagery and video are hosted on our own infrastructure at media.patohq.com. Selected stock footage is credited below.
Questions about this policy? Contact us at hello@geekreft.com. PatoHQ operates as an independent software product.
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